Please read these before place order if you are beginner! Any query,please feel freely to send email to Dan Tang (Email address: diziflutesale@gmail.com)
FAQs
1.Do you ship to USA right now?
Yes,we do, delivery time is around 16 days (little slower than before) .
2.I am beginner ,whick key flute to choose as the first one flute?
For dizi flute, recommend D key for adult beginner, recommend F key for small hand adult,recommend G key for child younger than 12 years old.
For Xiao flute,recommend G key Xiao flute for beginner.
For Hulusi flute, recommend B flat key for beginner and small hand player, recommend F key for big hand beginner.
3.What do you do? is it free shipping?
We focus on professional Chinese musical instruments.we provide worldwide free shipping(already paid the shipping fee).
4.Who pay the customs tax?
Buyer bear and solve customs duties if happen at buyer's country.
5.Which payment in this site?
Support PayPal.please send email to diziflutesale@gmail.com if you do not use PayPal, we will send payment request to your email address.
6. Where do you ship to?
We are located in China mainland and we ship to most countries for all our musical instruments.(Please contact us if your country not included.)
7. What is the quality of your instruments?Can I buy several key flutes in one order?
We only sell professional & high quality musical instruments.
Yes definitely. add them in cart first, then checkout.
8. Do i need to contact seller if did not receive order confirm information email after checkout?
No need ,we will ship flutes after all things be ready, parcel track number will been sent via PayPal notification and site email system.
9. How secure is shopping with us?
We apply SSL (Secure Socket Layers), the industry standard encryption standard for online purchase. All of your personal information is encrypted by SSL while you are placing the order. To check the security of your connection, look at the URL address bar of your browser window when you begin to checkout. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. When accessing a secure server, the first characters of the site address will change from "http" to "https".
10. Does your site store my credit card numbers?
No, we have no access to your credit card numbers. Your payment will be made at the world's leading credit card gateway, i.e. PayPal, who keep your credit card information absolutely confidential. You can pay with your credit or debit card at PayPal.
11. Will there be any tracking number for me to track my order?
Yes, we'll send you track number via PayPal notification .
12. Do you offer combined shipping for multiple purchases?Where to track parcel?
Yes we do. We offer worldwide shipping for your multiple orders.parcel track site https://www.17track.net/en
13. Can I receive my item in good condition? What if the item arrives damaged?
Yes definitely. We use professional shockproof packaging to protect every instrument, so you'll receive it in excellent condition.If by any chance it arrives damaged, we'll issue refund or send a replacement upon checking your pictures and evidence.
14. Maintenance method to prevent crack \mold\rust?
prevent crack:avoid big temperature and humidity changes in short time; prevent mold:after playing , clean saliva inside of flute with a soft cloth or soft paper, put it upright and dry it naturally, then put back to flute bag; prevent rust:add anti-rust oil or vaseline to the copper joint every month. https://youtu.be/Ut0uSzc4fxs
15.What is the difference between G key and Bass/Low G key ?
G key is short with 6 finger holes ,Bass/Low G key is huge with 7 finger holes(right-handed or left-handed), Bass/Low G key dizi has very deep sound (one octave lower than G key dizi)
16.What is difference between left-handed and right-handed?
It doesn't matter if you play 6 finger holes dizi flute. but if you purchase Xiao or Low G dizi or Low F key dizi ,you should choose correct because of they are right-handed and left-handed version.most people are right-handed player (it means left hand fingers are closer to the blow hole).
Tutorial videos in our YouTube channel
Different key dizi flutes playing video: https://www.youtube.com/watch?v=qTx8BKmd5yc
C key dizi playlist:https://bit.ly/3hZHnsQ
D key dizi playlist:https://bit.ly/3lNkElV
E key dizi playlist:https://bit.ly/3lFEtvH
F key dizi playlist:https://bit.ly/2Z59fEC
G key dizi playlist:https://bit.ly/2QR4SIA
Low B flat dizi playlist:https://bit.ly/3jFY8tn
Low A dizi playlist:https://bit.ly/3bluKWq
Low G dizi playlist:https://bit.ly/3gW7n7c
Low F dizi playlist:https://bit.ly/3hYuEXw
Low F Xiao playlist:https://bit.ly/31UAkMl
Dizi beginner Candy practice playlist:https://bit.ly/350A14H
Single song score shared at https://www.flutenotation.com
Professional dizi learning lesson videos with English subtitle is free to share if buyer need .please send email to Diziflutesale@gmail.com after purchasement.
